Your PS5 stopped sending video to the TV. Sony quoted you for a "refurb replacement." Best Buy's Geek Squad sends it to the manufacturer (Sony) — same result. The actual problem is almost always an inexpensive HDMI port — and we fix it in under an hour at our Haddonfield shop.
★★★★★ Google Review
"Replacement HDMI port done in 40-45 minutes! Now I can finally play Marvel Rivals without any issue of the picture cutting off mid-match!"
— Damien Usen
Why PS5 HDMI Ports Fail
PS5 HDMI ports fail constantly because:
- Cable tension: Heavy HDMI cables hanging from the back pull on the port
- Cable insertion damage: Plugging/unplugging too aggressively bends pins
- Console movement with cable plugged in: Lever pressure on the port
- Static damage: Hot-plugging in static-prone environments
- Manufacturing defect: Some PS5s shipped with marginal solder joints
Symptoms of a Failed PS5 HDMI Port
- No video signal to TV (audio may still work via Bluetooth headset)
- Intermittent picture — works when you push the cable certain way
- Picture cuts out during gaming
- Static, snow, or color distortion
- "No HDMI signal" message on TV despite proper input
- Visible damaged pins in the HDMI port (use phone flashlight to inspect)
Before assuming HDMI port failure: try a different HDMI cable + different TV port first. Cables and TVs can fail too.
Why Sony / Geek Squad Won't Repair This
- Sony: Only offers refurb replacement (competitively priced). They don't do component-level repair.
- Best Buy Geek Squad: Doesn't have microsoldering capability. Sends to Sony.
- uBreakiFix: Some locations attempt, but quality varies wildly. Many decline.
- Most local repair shops: Don't have the equipment or training
Our PS5 HDMI Repair Process
- Visual inspection (10 min) — confirm HDMI port damage vs other issue
- Console disassembly (15 min) — careful removal of motherboard
- Microsoldering (30-45 min) — desolder old HDMI port, install new one
- Reflow + cleaning — ensure clean solder joints
- Reassembly + testing (15 min) — verify HDMI works at 4K HDR
Total time: 70-90 minutes typical. Same-day pickup on most jobs.
PS5 HDMI Repair Cost
- Our PS5 HDMI port replacement: Call for a quote
- Sony refurb replacement: several hundred dollars more
- Customer savings: significant
And you keep your original PS5 — your saved games, account, downloads, controllers all stay paired.
Other PS5 Issues We Repair
- PS5 "Three beeps of death" — power IC failure
- PS5 won't power on — power supply or motherboard repair
- PS5 disc drive issues — drive replacement or board repair
- PS5 controller drift — analog stick replacement
- PS5 USB ports not working — port replacement
- PS5 overheating shutoff — thermal paste + fan clean
★★★★★ Google Review
"My PS5 wouldn't turn back on — the '3 beeps of death.' I tried 3 different stores and he was the only one who could actually fix it. Truly talented."
— Xavier Ruiz
PS4, Xbox, Nintendo Switch Too
We also repair:
- PS4/PS4 Pro HDMI port — same procedure
- Xbox One / Series X HDMI port
- Xbox 360 / PS3 HDMI — older consoles
- Nintendo Switch joystick drift
- Nintendo Switch dock HDMI
Mail-In Option
Not in South Jersey? Mail your PS5 to us. We do mail-in repairs nationwide:
- Securely pack your PS5 (instructions on our mail-in page)
- Ship to: 24 Tanner Street, Haddonfield NJ 08033
- We diagnose + email you a quote within 24h of arrival
- Approve repair (or send back free if you decline)
- We repair + ship back via insured priority mail
Total turnaround: 5-10 business days typical.
PS5 dead? Don't replace it. Our microsoldering services →